Ricardo Mazo Velasquez
I'm
About
Web Developer and WordPress Specialist dedicated to optimizing and enhancing websites for agencies and businesses. I excel at resolving complex issues and implementing custom features to improve site performance, using strong technical skills and a focus on practical solutions. Known for my meticulous attention to detail and effective communication, I provide clear, actionable insights that drive client satisfaction and digital success.
Don't Settle
- Birthday: 25 Jul 1988
- Website: ricardomazov.com
- Phone: +57 3173719036
- Age: 35
- Email: rmazov3@gmail.com
- Hobbies: Cycling, Hiking, Travel, Drone fly
I bring a meticulous, solution-focused approach, blending technical skills with strong communication to deliver practical solutions that meet client needs. My attention to detail and commitment to excellence drive significant improvements in web functionality and client satisfaction. I'm ready to tackle challenges and contribute to your organization’s digital success.
Skills
I am constantly seeking opportunities to expand my skill set and showcase my creativity. Being open to new ideas and perspectives is important to me as it allows for continued growth and development.
Resume
My background has enabled me to develop a strong skill set that includes critical thinking, and effective decision-making. Additionally, I possess highly developed analytical skills that allow me to approach complex problems with a clear and focused mindset
Education
AI technology
Currently
I am dedicated to technology and innovation. I am constantly exploring the latest trends in artificial intelligence, including data analysis, data transformation, and big data.
Self-driven
https://www.awseducate.com/
full stack developer
2022 - 2023
BootCamp Online, Udemy, Coursera, Stackoverflow, Github,Self-driven, Stackoverflow, Github
Self-driven
English
Currently
I work daily to improve my English skills through various activities such as online courses, movies, Podcast, and social media, and I also utilize AI technology to aid in my language learning journey
2019 - 2021
Open English, Education First, language exchange, Self-driven
ESUMER – Marketing Management Technology
2013 – 2016 (Non-graduate graduate)
UNIVERSIDAD DE ENVIGADO – Systems Technology
2005 – 2011 (Non-graduate graduate)
Professional Experience
DIGITAL SOLUTIONS FOR BUSINESSES
Currently
- I specialize in using AWS and Amplify to organize and manage files for small businesses, boosting efficiency with solutions like S3, RDS, EC2, and Amplify
- I work closely with clients to understand their unique needs and develop customized solutions that meet their specific requirements.
- Expertise in creating customized WordPress themes and Elementor designs
- I am proficient in integrating websites with HubSpot CRM and Google Analytics to ensure a seamless user experience and effective tracking of website traffic and leads.
- Integration of custom domain email with G Suite to unify company email and improve employee productivity.
- Website migrations to AWS instances to optimize performance, scalability, security, and costs.
- Experience in creating multisite websites in WordPress, utilizing both subdomains and subdirectories to efficiently organize and manage multiple sites within a single installation
Front-End Developer
2023 - 2024 solucionesstar.com
- Front-End Developer specialized in WordPress, focused on website migration and developing custom templates to enhance functionality and performance.
- Experience in resolving technical issues and conflicts caused by plugins in pre-existing sites, providing tailored solutions to optimize site stability.
- Direct collaboration with clients to adjust and improve their existing websites, ensuring they meet specific needs and expectations.
- Proficient in developing custom WordPress themes, improving both design and usability for a more efficient user experience.
- Skilled in managing AWS instances with Ubuntu, ensuring optimal performance, security, and scalability for hosting WordPress websites.
- Website migration to optimized platforms, ensuring smooth transitions and enhanced performance.
CUSTOMER SERVICE AND ACCOUNTS RECEIVABLE SPECIALIST
2015 - 2022 | Mazoseguros Ltda
MAZOSEGUROS LTDA
- Accounts Receivable Management and Compliance: I rigorously supervised our agency's operations to ensure compliance with insurance policies, focusing efforts on the efficiency of collections and customer satisfaction with the services provided.
- Financial Record Keeping: Responsible for the accuracy and updating of financial records, ensuring clarity and precision in accounting and the preparation of financial reports critical for strategic decision-making..
- Optimization of Customer Relationships: I implemented advanced CRM tools, such as HubSpot, to enhance communication with customers and optimize marketing strategies. These actions improved customer acquisition and retention, aligning marketing campaigns with the needs and preferences of customers.
- Excellence in Customer Service: Committed to excellence in service, I proactively and efficiently handled customer inquiries and concerns. I identified and executed continuous improvements in processes, enhancing service quality and strengthening long-term relationships with customers.
BICYCLE TOUR GUIDE
2015 - 2020
Medellin Aventure
- I programmed and coordinated itineraries, reservations, and activities for tourist groups
- Relationship with clients through activities related to cycling for adults and children utilized my communication skills to deliver engaging narratives about the places visited and provide useful information
- Creation and execution of social media marketing campaigns to increase brand awareness and generate bookings.
- I ensured customer satisfaction by managing inquiries and resolving issues effectively.
CADENA S.A. - IT SUPPORT PRODUCTION
2011 - 2013
- Software development and Technical Support in the IT area, production of the programs and applications necessary for the process of converting data to physical invoices
- Programming language Java, Visual basic
- Testing and debugging of programs and applications to ensure their proper functioning
- Technical support to software users, helping them to resolve problems and use the software effectively
Portfolio
Every day, I actively expand my portfolio and consistently update my GitHub profile..
I thoroughly enjoy this process, as it enables me to continuously enhance my skill set and deepen my knowledge in a dynamic learning environment.
- All
- Web
Contact
Location:
Envigado
Antioquia
Email:
rmazov3@gmail.com
Call:
+57 (317) 371-9036